49 lines
2.6 KiB
Markdown
49 lines
2.6 KiB
Markdown
# Frequently Asked Questions
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## Start-up
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### Q. `Error code: 0x223` is raised
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You are most likely trying to start up the airplane in mid-air, for example on a final approach to a runway. This is [not possible with this aircraft](https://github.com/it0uchpods/IDG-A32X/issues/84#issuecomment-475035478).
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The simulation is so complex that there is no support for starting it in mid-air. Therefore, please make sure that you start it on the ground, powering it up appropriately.
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In case that you want to practice landing, it might be better to fly to your destination and by doing it using "touch-down" and "going around" (like real pilots do so, too).
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## Reporting Issues / Debugging
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### Q. Where should I report issues?
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Please use our [issues page](https://github.com/it0uchpods/IDG-A32X/issues/new) to report bugs. Try to fill out the template there to the best of your knowledge.
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### Q. I encountered a strange behavior while flying. Should I report a bug?
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Yes, please do so! If we do not know about the bugs, there is no-one to fix them.
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### Q. I have a flight recording which shows the problem. Could you please have a look?
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I does not make sense sending in flight recordings, as they do not contain enough information. That is why they are more or less useless for us.
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Properly enabling the recording is also not what is reasonable: The recording would be quite CPU and memory intensive and certainly would have a negative impact on your flight experience.
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Instead, for documenting issues, please perform the steps mentioned in the next question:
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### Q. I want to document an issue. What is the right approach doing so?
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Besides describing it with words, you may do two things, which helps us reproducing your issue locally such that it can be debugged:
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1. Hit the screenshot buttons (hotkey `F3` by default) often and send them all in! Five screenshots with redundant data isn't a problem to sort out, but one screenshot missing out which would have contained vital information may prevent understanding the problem properly.
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2. If able you may also dump the property tree (see menu "Debug"). That is also a very helpful source of information.
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## Do's and Don'ts
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### Q. The current version has a bug, but I still want to keep flying. Can I downgrade?
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First of all, did you ensure that the bug is reported on our [issues page](https://github.com/it0uchpods/IDG-A32X/issues/new)? If no, please do so (see also questions above on how to report them)!
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Besides that, **never** downgrade your aircraft without resetting/deleting your `IDG-A32X-config.xml` file as well. You may find it in `$FGHOME/Export`.
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